Refund policy

Please allow up to 10 working days for your refund to be received into your original payment method.

Please note that no returns are accepted for customised prescription skincare

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Shipping

  • UK Complimentary ground shipping within 2 to 4 business days for orders over £50
  • Free In-store collection available within 1 business day
  • Next-day and Express delivery options also available

Returns

  • Easy and complimentary, within 14 days
  • International returns available for £15.99 per order
  • Contact Hello@drsknn.com for returns
  • Personalised Serums are not returnable

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